Get Help from DLC Now

When you or someone you love needs help, our compassionate, committed, and caring Access Center staff is just one phone call away from inspiring you to move beyond the crisis towards life-changing wellness.

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If you or someone you know is in immediate need of help,
call our 24-hour phone line at (239) 455-8500 or dial 911.

Get Help Today

We understand that it’s important to get help as soon as you need it. DLC offers a same-day access center so you can get help when you need it. We encourage you to pick up the phone and call us at (239) 455-8500 so we can help you start the journey on the path to mental wellness.

Virtual Care Center

Frequently Asked Questions

Ages 3 and older.

The Clinical Assessment service is the first step on your journey to wellness. New and returning clients can simply walk -in to our Access Center during business hours, or they can visit our Virtual Care Center to get started with the registration process online. From there, you may meet with a qualified clinician who will assess your needs and ensure you are referred to the program that will help you to reach your goals. As part of this initial session, your assessing clinician will schedule a follow-up appointment with a professional that has experience in what you’re going through. Contact our Access Services department to complete a brief questionnaire and to find out the best time to walk in for the assessment service. In some cases, we may request medical records or referrals as part of the assessment process.

After business hours, our Emergency Services Assessment Center (ESAC) is available to provide brief triage and in some cases, provide a full clinical assessment.

Please bring your insurance card, identification, and payment for services rendered.

Depending on your referral source, we may also require that referral documents and historical information are provided.

If you do not have insurance and would like to apply for a discount, please contact Access Center for information on the required documents to process the discount.

Fees vary based on the service, the level of care, and your insurance benefits.

David Lawrence Centers is a contracted provider for many insurance plans. Most insurance companies also have “out of network” benefits for treatment in those cases where we are not an in-network provider. Insurance benefits will be verified prior to any billable service. Any fees not paid by your insurance will be collected at the time of service or billed to you.

Fees for service vary depending on the service type and the level of care. The initial Clinical Assessment is $195 without insurance. Self Pay customers may apply for a discount by providing proof of household income prior to service being rendered.

New or returning clients should contact Access Center for information on documents required to apply for the sliding scale fee discount. Current clients should contact the program they receive services in for additional information.

If a minor, the nurse will call the parent or guardian within approximately an hour of their admission to the Children’s Crisis Unit. This initial call will serve to explain the circumstances of the admission and assist the parent/guardian to have an understanding of what will happen over the next 24 hours.

Upon arrival, the nurse will explain to the client/guardian/parent the following process:

  • The psychiatrist will evaluate the client within 24 hours and together with the treatment team, decide on an appropriate treatment plan.
  • The nurse will need some information from the parent/guardian on medical history, allergies, medications, and any consent for treatment we may need. In addition, the nurse will discuss setting up a family meeting if appropriate to ensure the best discharge plan for the patient and family.
  • During the course of the client’s stay on the Crisis Unit, you may be contacted by several different staff members to gather critical medical and clinical information. We are dedicated to ensuring that your loved ones receive the most exceptional care possible while in our care. As a result, at times you be may be asked the same questions more than once in order to ensure a thorough and detailed approach.

Client form links can be found here

You are not alone! Whenever you are ready to take the first step, DLC is here to walk with you.

Remote Mental Health Services

Remote Mental Health Services

The DLC Virtual Care Centers offers children, adults, and families remote access to over 100 of our counselors and clinicians that provide:

  • Virtual counseling
  • Virtual doctor and medical services
  • New patient registration
Click Here to Visit Virtual Care Center
Remote Mental Health Services

Remote Mental Health Services

The DLC Virtual Care Centers offers children, adults, and families remote access to over 100 of our counselors and clinicians that provide:

  • Virtual counseling
  • Virtual doctor and medical services
  • New patient registration
Learn More

Need Help Now? Call us at (239) 455-8500

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